Support

Support

Need help? We're here for you.

Getting Started

  • • NodeSkela is invite-only. You need an invite link from a group member to join.
  • • Enter your email on the landing page using your invite link to get started.
  • • Set a 4-digit PIN to secure your account. You'll use this PIN every time you log in.
  • • Your group unlocks features as more members join and stay active.

Common Issues

My invite link isn't working

Invite links expire after 15 minutes. Ask your group member to generate a new one.

I forgot my PIN

Contact your group creator — they can reset your PIN from the Members tab.

I was removed for inactivity

Members inactive for 30+ days may be removed. Ask your group creator to re-invite you.

I can't access the chat

You need the group access key to enter chat. Your group creator can share it with you.

Report a Problem

Found a bug? Use the 🐛 button in the bottom-right corner of any page to report it directly. For urgent issues, email us at support@nodeskela.com.

FAQ

Is NodeSkela free?

Yes. NodeSkela is free to use.

Can I be in multiple groups?

Yes. If you receive invite links from different groups, you can join multiple groups and switch between them.

How do invite slots work?

Each member gets invite slots. When someone accepts your invite, they join your group and the tree grows.